4WheelOnline Policies
Warranty
For a warranty request / question:
Please read the following and fill out the form below
Customer’s Requesting Replacements
or Exchanges
If you are requesting a replacement for product that is
being returned you will be charged for the new product
as well as the new freight out at the time the request
for replacement has been made. Once the product being
returned has been received back in the warehouse and has
been inspected to insure the product is in new/resellable
condition you will then be issued the appropriate credit
per our Return Policies below.
If you are requesting an exchange for product that is
being returned you will be charged for the new product
as well as the new freight out at the time the request
for replacement has been made. Once the product being
exchanged has been received back in the warehouse and
has been inspected to insure the product is in new/resellable
condition you will then be issued the appropriate credit
per our Return Policies below.
Customer’s Requesting Credit
If you are requesting a credit for product that is being
returned you will not receive your credit until the product
being returned has been received back in the warehouse
and has been inspected to insure the product is in new/resellable
condition you will then be issued the appropriate credit
per our Return Policies below.
Warranty Policy
4 Wheel Online guarantees the workmanship of the products
sold for a period of 30 days from date of receipt. If
you have received a defective product, please review the
manufacturer information included with your new product.
Should your product fail after 30 days, please contact
us and we will assist you in submitting for claim with
the manufacturer. Warn's warranty policy on the Warn Works
winches states that returns will be handled by returning
the winch and replacing it only. No cash return is available
on these winches.
Open boxes, damaged shipment, mis-boxed, mislabeled, damaged
parts, defective product, mis-shipped products are ONLY
eligible for exchange of product. There will be no credit
issued for any of the above items, replacement of product
only.
We are NOT affiliated with 4WheelParts,
Please do not use this form if you are a 4WheelParts Customer.
Please use your BILLING information
to fill out the form below:
All * Are
Required To Submit This Form
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